We dispatch orders on Monday and Tuesday each week. Our cut-off point for orders to ship on Tuesday is typically around 11am Central Time. Orders placed each week from Tuesday afternoon onwards will be held to ship the following week on either Monday or Tuesday.

We don’t have the ability for customers to choose the exact delivery date. Orders are dispatched on Monday and Tuesday each week. We ship from our warehouse location in Chicago, IL and the transit time to your delivery address will vary based on your location. During the summer months (typically April – November) we ship all orders to arrive within a maximum transit time of 2 days from dispatch. During the winter months when prevalent temperatures are cooler, we apply a maximum 3 day transit time for packages from the time of dispatch.

We dispatch orders on Monday and Tuesday each week. Our cut-off point for orders to ship on Tuesday is typically around 11am Central Time. Orders placed each week from Tuesday afternoon onwards will be held to ship the following week on either Monday or Tuesday.

During the summer months (typically April – November) we ship all orders to arrive within a maximum transit time of 2 days from dispatch. During the winter months when prevalent temperatures are cooler, we apply a maximum 3 day transit time for packages from the time of dispatch.

The UPS transit times for orders depends on your location and will be within 1- 3 days from dispatch. Orders typically arrive each week on Wednesday, Thursday or Friday.

To track the status of your order, click here: https://jollyposhfoods.com/apps/trackmyorder

Yes, it is possible for us to hold an order to ship at a later date. If you would like to place an order to ship at a later date, please contact Customer Support prior to placing your order. 

If you have already placed your order and would like it shipped at a later date, please contact Customer Support. We will do our best to accommodate your request, but will not be able to hold your order if the fulfillment process has already begun or your order has already shipped.

We do not have a retail location or storefront to visit. You may see some legacy information online regarding our storefronts, as we had two retail locations in Chicago from 2011 – 2016, both of which are now closed.

We work with a third-party fulfillment company for our shipments, and do not have the capability for orders to be collected directly from our warehouse.

There are a few places in the Chicago area that carry some of our products:

• Standard Market in Westmont – bacon, sausages and black/white pudding
• Olivia’s market in wicker park - bacon only
• Genes sausage in Lincoln square - sausages only
• Schaefers in Skokie - sausages and bacon  

In all instances we highly recommend calling ahead to make sure that our items are in stock.If you're looking for a wider selection of our pies, pasties, breads, desserts etc these are online only via orders at jollyposhfoods.com, and we offer free shipping on all orders over $130.

There are a few retailers across the USA that stock some Jolly Posh items. Unfortunately we do not maintain a list. By far the most comprehensive and typically the best value way to obtain our products is via ordering online.

If you are new to jollyposhfoods.com, please sign up on the “pop-up” that appears on the website, and you’ll be issued a first-time customer discount code on your first order.

Looking for more savings?

- FREE SHIPPING ON ORDERS $130+ 

- $20 OFF ALL ORDERS $220+

We dispatch all orders in Styrofoam coolers using dry ice and ice packs, and we ship all year round through both the hotter and colder seasons. We pack in accordance with requisite transit times and prevalent temperatures. Our packaging is capable of withstanding several days in transit.

During the summer months (typically April – November) we ship all orders to arrive within a maximum transit time of 2 days from dispatch. During the winter months when prevalent temperatures are cooler, we apply a maximum 3 day transit time for packages from the time of dispatch.

The UPS transit times for orders depends on your location and will be within 1- 3 days from dispatch. Orders typically arrive each week on Wednesday, Thursday or Friday.

To track the status of your order, click here: https://jollyposhfoods.com/apps/trackmyorder

We aim for all orders to arrive with the items still frozen, with the exception of any bread products which we do not guarantee will arrive frozen.

Orders are expertly packed using thermal packaging that is capable of withstanding several days in transit. We dispatch all orders in Styrofoam coolers using both dry ice and ice packs, and we ship all year round through both the hotter and colder seasons. 

We pack in accordance with requisite transit times and prevalent temperatures. Our meat products are blast frozen immediately after production, they are stored frozen, and shipped from frozen to our customers. 

Your shipment should arrive with the items frozen, partially thawed, or occasionally chilled. If some items have arrived thawed, per USDA guidance it is safe to refreeze them as long as they are at or below 40F. All items should typically be suitable for returning to the freezer upon arrival.

If you are struggling to place an order online due to a technical difficulty or similar, please call us to place your order over the phone: (312)-890-7757. Our Customer Support hours are Monday to Friday, 9am to 5pm.

The purpose of our shipping insurance is to provide insurance against loss, damage or delay to your order. We ship with UPS and most weeks a number of orders are subject to loss, damage or delay and arrive in sub-optimal condition. This is the nature of shipping perishable meats across the USA, with most packages travelling significant distances in often warm temperatures.

We offer shipping insurance so that when shipments go awry (which a small % do every week) we can respond immediately with a complimentary replacement box for impacted customers.

If something happens and you don’t have insurance, note that we do not file claims with UPS. It is time-consuming for you or us to file a claim. can take weeks or months for a resolution, and in our experience UPS rarely issues any compensation. If your package has been delayed, lost or damaged, we will not file a claim with UPS. By not taking insurance coverage on your order you will be liable in the event that your perishable meats are lost in transit or arrive damaged or delayed.

The shipping insurance is optional. If you do not want to pay for insurance please deselect it at checkout using the “toggle” box provided. If you have already ordered and your order hasn’t shipped, let us know if would like the shipping insurance charges refunded.

We have a minimum order requirement of $50 due to the perishable nature of our products. Because our products are perishable, it is essential that we ship them safely using our best-in-class thermal packaging, comprising a biodegradable eco-cooler, dry-ice and ice packs (a $25 value).

We don’t cut corners or take shortcuts when it comes to safely shipping our perishable meats across the USA. Our minimum order requirement enables us to provide a best-in-class solution for our thermal packaging, and helps ensure that you receive an impressively packaged order in great condition.

Yes, this is done as our standard practice. When the order is placed, the customer receives an Order Confirmation with order details and pricing information. When the order ships, we include a Packing Slip in the shipping box which lists the items ordered, but does not contain any information on the item prices or order value.

E-gift cards are issued via email immediately upon placement of the order and can be purchased here: https://jollyposhfoods.com/products/jolly-posh-gift-card

These are e-gift cards, and are issued via email to the email used at the time of the order. As the gift cards are issued via email, you can send it to yourself and either print off the gift card, or forward the original email to the recipient.

If you would like to send your e-gift card directly to the recipient, please use their email address when placing your order.

To place an order for multiple gift cards, bear in mind these are-e-gift cards and they are issued to whichever email is used at the time of you order. For example, you could order 3 cards to be sent to one email address, or place 3 separate orders with each going to its own separate email address. 

Unfortunately not. We only accept one shipping address per order. This is due to the high cost of shipping perishable meats across the country, and therefore each order needs to ship to a single address.

Orders are shipped each week on Monday & Tuesday only, for arrival later the same week:

• Orders placed Tuesday afternoon through Friday typically ship on Monday
• Orders placed Saturday through Monday typically ship on Tuesday
• Our cut-off on Tuesday for same-day shipping is around 11am Central Time
• We DO NOT ship any packages to transit over the weekend. 

The UPS transit times for orders depends on your location and will be within 1- 3 days from dispatch. Orders typically arrive each week on Wednesday, Thursday or Friday.

To track the status of your order, click here: https://jollyposhfoods.com/apps/trackmyorder

In the first instance, please check that your order was eligible for the discount.  The new customer discount code is valid for $15 off first orders over $150. Unfortunately we cannot discount smaller orders as we’re already committed to providing complimentary shipping on orders over $130.

It is also a single use discount code, and is not compatible with other offers, such as our automatic $20 off all orders over $220.

To track the status of your order, click here: https://jollyposhfoods.com/apps/trackmyorder

Orders are dispatched on Monday and Tuesday each week for arrival later the same week. The UPS transit times for orders depends on your location and will be within 1- 3 days from dispatch. Orders typically arrive each week on Wednesday, Thursday or Friday.

To track the status of your order, click here: https://jollyposhfoods.com/apps/trackmyorder

Once an order has been placed, an Order Confirmation is issued to each customer containing the order information, shipping address and billing address.

To request a change to your shipping address, please contact Customer Support citing your order number.

We will do all that we can to assist you, though please note: we cannot modify or cancel an order once the fulfillment process has commenced for your shipment.

Unfortunately we cannot edit the billing address for your order as it links to the back-end merchant payment processing and banking.

If you have placed an order with an incorrect billing address but have still received an Order Confirmation and Order # (eg. JP#12345) then no further action is necessary as payment has already been collected.

If you wish for your order to be cancelled so that you can then go ahead and place a new order with the correct billing information, please contact Customer Support citing your order number

We will do all that we can to assist you, though please note: we cannot modify or cancel an order once the fulfillment process has commenced for your shipment.

To request a modification to your order such as adding extra items, or cancelling, please contact Customer Support citing your order number.

If you are looking to modify your order, please provide the item names and quantities that you are looking to add. We do not store or record credit card information, so a separate invoice will be issued for the additional items

We will do all that we can to assist you, though please note: we cannot modify or cancel an order once the fulfillment process has commenced for your shipment

To request a modification to your order such as holding the shipping of your order to a late date, please contact Customer Support citing your order number.

If you are looking to hold shipment of your order, please let us know the future dispatch date for your order 

We will do all that we can to assist you, though please note: we cannot modify or cancel an order once the fulfillment process has commenced for your shipment

There is no need to contact us to let us know that your order is delayed. Please wait for your package to arrive and let us know only if there is any issue with your order upon arrival.

Our packaging is capable of withstanding several days in transit and our orders often arrive in excellent condition even after a UPS delay. We dispatch all orders in Styrofoam coolers using both dry ice and ice packs, and we ship all year round through both the hotter and colder seasons. 

We pack in accordance with requisite transit times and prevalent temperatures. Our meat products are blast frozen immediately after production, they are stored frozen, and shipped from frozen to our customers. 

Your shipment should arrive with the items frozen, partially thawed or even chilled. If some items have arrived thawed, per USDA guidance it is safe to refreeze them as long as they are at or below 40F. All items should be suitable for returning to the freezer upon arrival.

Your signature is not required at the time of delivery and your package will be delivered without a signature. However, our products are highly perishable, and we strongly recommend you are on hand to receive your goods.

Upon receipt of your order:

• Be careful with disposal of the dry ice, and do not touch any dry ice that may remain in your package with your bare hands or skin.
• When your shipment arrives, check that your products are chilled (ie. noticeably cold to the touch)
• All products should be placed immediately in your freezer (as should the ice packs, if you want to reuse them)
• Please do not consume or refreeze any products that arrive warm, or are leaking, spoiled, etc. 

If you have any questions upon receipt of your order, please contact Customer Support citing your order number.

From time to time a package will be marked as "Delivered" but not yet received by you. 

In this instance, UPS may have accidentally scanned your package as “Delivered”. Please check the UPS tracking information provided and see if there is a “Proof of Delivery” photo assigned to your shipment. If no photo is showing, please wait a few hours to see if UPS arrives with your package.

Alternatively, UPS may have accidentally delivered your package to a neighbour, or mis-delivered to the wrong address or wrong location. Immediately check around your property entrances, ask your neighbours, and take a look on your street to see if it can be located. In addition, please verify with other household members whether or not it was already received. 

We understand that it can be very frustrating when an order hasn’t yet arrived, or if it has been delivered to the wrong address. Unfortunately, we can provide very limited assistance during this process while waiting for your order to turn up. We don’t have a ‘special’ phone number for UPS, or a way to contact the UPS delivery driver in your particular area.

The good news is we often see that packages are delivered back to the original address, either by UPS or by the neighbour or household that has received it. 

If your package has still not been delivered within 24 – 48 hours of the original “Delivered” notification, please contact Customer Support. Rest assured that if your package fails to materialise we will take every step on our end to rectify the issue. If you selected Shipping Insurance for your order, this coverage includes a replacement shipment at $0 cost to you.

We aim for all orders to arrive with the items still frozen, with the exception of any bread products which we do not guarantee will arrive frozen. On rare occasions your items may arrive partially frozen / partially thawed, or even chilled. Per USDA guidance it is safe to refreeze them as long as they arrive cold at or below 40F. 

Please bear in mind that we ship all our meat products frozen. They are blast frozen immediately after production, are stored frozen, and shipped from frozen to our customers. This helps to ensure maximum product shelf life upon receipt by our customers, including refreezing our products if they arrive partially frozen / partially thawed, or even chilled. 

Please do not consume or refreeze any products that arrive warm, or are leaking, spoiled, etc. 

If you have any questions upon receipt of your order, please contact Customer Support.

All orders ship with dry ice. The dry ice sublimates during transit, and there may not be any remaining in your shipment. We also include ice packs in each shipment to provide extra assurance in the instances where the dry ice has fully sublimated. 

We aim for all orders to arrive with the items still frozen solid, with the exception of any bread products which we do not guarantee will arrive frozen. On rare occasions your items may arrive partially frozen / partially thawed, or even chilled. Per USDA guidance it is safe to refreeze them as long as they arrive cold and are at or below 40F. 

If you have any questions upon receipt of your order, please contact Customer Support.

The Kits are a little confusing because they are listed on the packing slip along with the items that also comprise the Kit itself (we cannot stop this happening). The “Scotch Egg Kit” comprises: 

• 1lb pack, Pork & Herb Bangers (JP-PHB-1)
• 8oz pack, Scotch Egg Breadcrumbs (JP-SEB-8)
• Recipe Card (on the pack of Breadcrumbs) with QR code linking to a full Instructional Video 

Click the QR code on the product label/recipe card and it will take you to the instructional video(s), this is the same way we made these items in our restaurant, and you can follow along step-by-step to make amazing versions of these items at home.

The Kits are a little confusing because they are listed on the packing slip along with the items that also comprise the Kit itself (we cannot stop this happening). The “Yorkshire Pudding Kit” comprises: 

• 6oz pack, Yorkshire Pudding Flour Mix (JP-YPFM-6)
• 2 x Foil Tins (JP-TINS)
• Recipe Card (on the pack of Flour Mix) with QR code linking to a full Instructional Video 

Click the QR code on the product label/recipe card and it will take you to the instructional video(s), this is the same way we made these items in our restaurant, and you can follow along step-by-step to make amazing versions of these items at home.

The Kits are a little confusing because they are listed on the packing slip along with the items that also comprise the Kit itself (we cannot stop this happening). The “Toad in the Hole Kit” comprises: 

• 1lb pack, Traditional Pork Bangers (JP-TPB-1)
• 6oz pack, Yorkshire Pudding Flour Mix (JP-YPFM-6)
• Recipe Card (on the pack of Flour Mix) with QR code linking to a full Instructional Video 

Click the QR code on the product label/recipe card and it will take you to the instructional video(s), this is the same way we made these items in our restaurant, and you can follow along step-by-step to make amazing versions of these items at home.

Here’s some more information about our sausages to help you pick the right ones:

• Traditional Pork Sausages – very mildly seasoned with white pepper and nutmeg, available in Regular (6 links to 1lb), Gluten Free and as Breakfast Chipolatas (10 links to 1lb)
• Pork & Herb Sausages – medium seasoned with sage, thyme, parsley, available in Regular (6 links to 1lb)
• Lincolnshire Sausages – robustly seasoned with sage, the herbiest of our sausages, available in Regular (6 links to 1lb), Gluten Free and as Chipolatas (10 links to 1lb)
• Cumberland Sausages - nice and peppery, with black pepper, white pepper, cayenne, parsley; available in Regular (6 links to 1lb), as a Coil (1lb), Gluten Free, and as Chipolatas (10 links to 1lb)
• Pork & Apple Sausages– loaded with apples and a hint of sage, available in Regular (6 links to 1lb)
• Pork & Leek Sausages – earthy and filled with leeks, available in Regular (6 links to 1lb)
• Beef & Onion Sausages -robustly seasoned with onions and garlic, available in Regular (6 links to 1lb)
• Irish Breakfast Bangers – medium seasoned with nice hints of allspice, marjoram and black pepper (10 links to lb)

We have various options for supplying your pub / restaurant / shop. Firstly, our products are available through Sysco, Gordon Food Service, and Fortune Fish & Gourmet. 

We also offer our products direct to wholesale, via orders placed on our website. To set up your establishment for wholesale pricing, please send a single email with the following:

• Store name
• Address
• Cell phone
• Website URL
• Tax id/resellers #

Please also attach a copy of your business / sales tax license (this is mandatory and your account will not be set up without it)

To place wholesale orders directly through our website, please go ahead and register here:

https://jollyposhfoods.com/account/register

Once this information has been submitted, your account will be set up for wholesale pricing. This is at our discretion and we reserve the right to determine whether or not wholesale pricing is provided. 

Please note that we offer for wholesale our line of bacon, sausage, and black/white pudding, along with a few other select items. We do not offer our meat pies or pasties for wholesale as we are unable to do so economically.

Cooking directions are included on the product label for each item. When your order arrives, please consult the product label for the cooking directions.

Heat 1 tablespoon of oil in a pan to a medium heat. Add the bacon and cook thoroughly to desired crispness. Turn often during cooking.

Heat 1 tablespoon of oil in a pan to medium heat. Add your bangers and gently cook for 12-15 minutes, turning often until a crisp, golden brown. Bangers are thoroughly cooked when contents are no longer pink and the internal temperature reaches 165F. High heat may split natural casings. For best results, do not pierce casings during cooking.

To ensure the highest quality, we recommend that our meat products are kept frozen until the point of use. When ready to consume, follow the directions provided on the product label. Once refrigerated, prepare within 2 days.

The Nutritional Facts for most items can be found on the product page. In some instances we do not have Nutritional Information available. Most products also have the Nutritional Facts printed on the product label.

The same applies for the list of ingredients and allergens, which we have sought to include on the each items product page, and can also generally be found on the product label.